Shipping & Delivery Policy — Pause OK, Please

  1. Dispatch Timeline
    Orders are typically processed and dispatched within 3–7 business days after confirmation.
  2. Delivery Timeline
    Delivery usually takes 4–10 business days after dispatch, depending on destination.
  3. Delivery Coverage
    We currently deliver within India (unless otherwise specified).
  4. Delays
    Delivery may be delayed due to courier issues, weather, holidays, or other factors beyond our control.
  5. Address Accuracy
    Customers must provide complete and accurate shipping details. We are not responsible for delays due to incorrect/incomplete address information.
  6. Damaged or Missing Package
    If your package is damaged or not delivered, contact us at sastrykinnera@gmail.com with order details within 48 hours of expected delivery.